Cancellation Policy

The cancellation period for all appointments is 24 hours prior to your scheduled appointment. If you fail to cancel or reschedule your appointment, your card on file will be charged as follows. 

Services that are one hour or less will be charged the full price of the scheduled service.

Services exceeding one hour will be charged $40 per scheduled hour, up to, but not exceeding a total of $100.

If you call after the 24 hour period to reschedule your appointment, you will be charged a rescheduling fee of 20% of the scheduled service. 

If you are 15 minutes late or more, it is considered a no-show, and you will be charged the no-show fee, unless your service provider is able and willing to still accommodate your requested service. We do understand unforeseen occurrences. Please contact us as soon as you are made aware of any conflicts so we can aid you in making necessary changes to your scheduled appointment.

If we do not have current card information, you may not be able to schedule an appointment. If you are new to Bella Blue Salon and/or have requested an appointment through our online booking system, we will need to obtain debit or credit card information in order to secure your scheduled appointment time. 

By providing Bella Blue Salon with your debit or credit card information, you are agreeing to the terms listed. 

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Bridal Contract

The minimum cost of a Bridal style is $200 and must be paid no later than 1 week prior to the event. This includes a consultation appointment and special occasion style the day of the event. This price can vary based on the intricacy of your chosen style, and if there are extensions needed for your style, and/or length and density of hair. 

For all bridal styles, it is recommend that you do a bridal consultation at least one week prior to the date of your wedding. The consultation consists of a meet and greet between you and your stylist, hair assessment and possible styling and mock placement. This is to insure that the bride and stylist are communicating clearly on the goals and desired outcome of the style for the day of the event. (Please note, that you may or may not leave the day of the trial with your chosen bridal style, as this is a consultation and “mock placement”) The consultation is not mandatory. 

Bridal parties consisting of more than one person must pay a minimum $300 deposit at the time of booking. The remaining quoted balance will be due no later than one week prior to the event. Any additional services provided the day of event not included in the contract will be based on stylist availability and charged accordingly.

Any event that requires service providers to travel to a different location other than our salon will be required to pay a fee of $3 per mile to and from the location of the salon. This will be assessed and added to your total at the time of your consultation. This fee is not included and cannot be applied to any event minimum charges. 

PLEASE NOTE THAT GRATUITY IS NOT INCLUDED IN THE COST OF YOUR SERVICE!

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